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Privacy Policy

EMAsphere SA
Cookie policy
Last update : 15 February 2023


1. About this Policy

This Privacy Policy ("Privacy") sets out how EMAsphere ("EMAsphere") uses the personal data of anyone who visits our website at https://emasphere.com ("Website"). 

In accordance with the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data, and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), EMAsphere undertakes to respect the security, integrity and confidentiality of all your personal data. 

In this Privacy Policy, we explain the technology we use, what we control, why we use it and your rights as regards the control of our use of it.

Please take a moment to read this Policy carefully. 


2. How do we collect your personal data? 

When you visit our Website, we collect your personal data using cookies (only if EMAsphere has obtained your consent). Cookies are small text files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners because they enable websites to run more smoothly and information to be transmitted more easily.

Cookies have many functions; for example, there are those that allow you to navigate easily between pages, those that store your preferences and those that improve the overall user experience. Cookies can also help ensure that the ads you see online are more relevant and in line with your interests. 


3. How long do cookies last?

Cookies may remain on your computer or mobile device for varying periods of time. Some cookies are "session cookies", which means that they exist only when your browser is open and they are automatically deleted when you close your browser or exit the application. Other cookies are "persistent cookies"; these are used to store your usernames and passwords, and your contact details, meaning that you do not have to enter this information again when you next visit the Website.


4. What data do cookies collect? 

There are two types of cookies depending on their origin: 

First-party cookies are cookies created by the website you are viewing, in this case EMAsphere. These cookies collect behavioural data and declared data. Behavioural data are data relating to how long a user spends on a web page, which browser they use, and their activity on the pages they visit. Declared data are the user’s personal data, such as surname, first name and e-mail address. These data are collected when the user fills out a form. Both types of data are reserved exclusively for the owner of the website and are used to provide a personalised user experience. 

Third-party cookies are cookies issued by third-party companies on the EMAsphere Website or other websites that you visit. These cookies are designed to analyse the websites that you visit and the searches that you perform in order to record your preferences and behaviour so as to offer you personalised ads. 


5. What about other tracking technologies like web beacons?

Cookies are not the only way to identify or track visitors to a website. We may from time to time use other, similar technologies, such as web beacons (sometimes called "tracking pixels" or "invisible gifs"). These are small graphic files containing a unique identifier that allow us to know when someone has visited our Website or opened an e-mail we have sent that person. This allows us, for example, to monitor the traffic patterns of users from one page of our Website to another, to deliver or communicate with cookies, and to know if you are coming to our Website from an online advertisement or from a third-party Website. Web beacons allow us to improve the performance of our Website and measure the success of e-mail marketing campaigns. In many cases, these technologies depend on cookies to function properly. Therefore, rejecting cookies will prevent them from working as they should.


6. Why do we use cookies?

When you visit our Website, we may place the following cookies on your computer or device:

Name  What does this cookie do ?  What type of cookie is it ? 
Google Analytics/Google Tag Manager Analyses the visitor's browsing behaviour Analytics cookies
LinkedIn Records from which site the visitor arrives Social media cookies 
Facebook Records from which site the visitor arrives Social media cookies 
Hubspot Analyses the visitor's browsing behaviour Analytics cookies
LeadInfo Analyses the visitor's browsing behaviour Analytics cookies


7. What about targeted advertising?

Third parties may place cookies on your computer or mobile device in order to show you adverts through our Website. These companies may use information about your visits to this Website and other ones to provide relevant ads offering you goods and services that may be of interest to you. They may also use technology that allows them to measure how effective the ads are. The information collected as part of this process does not allow us/them to identify your name, contact details or other personally identifiable information, unless you have given them permission.


8. How can I manage cookies?

You have the right to decide whether to accept or reject cookies. You can set your preferences by clicking on the appropriate opt-out links.

You can change the settings of your web browser so as to accept or reject cookies. If you choose to reject cookies, you will still be able to use our Website although your access to certain features and areas of our Website may be limited. How you reject cookies through your browser settings varies from browser to browser, so you should consult your browser's help menu for more information. 

In general, however, you go to the "Preferences" or "Settings" menu in the upper right-hand corner to change the cookie settings, or go to the "Help" section. For more information, please click on the following links:

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like more information, please visit http://www.aboutads.info/choices or http://www.youronlinechoices.com


9. Cookies sent in the past

If you have disabled one or more cookies, we may still use the information collected by those cookies before they were disabled. However, we stop collecting new information from the disabled cookie.


10. What are your rights with regard to the processing of personal data? 

In accordance with the GDPR, you have the following rights: 

  • Right of access

In accordance with Article 15 of the GDPR, you have the right to obtain from EMAsphere confirmation as to whether or not personal data concerning you are being processed and, where that is the case, access to the personal data. 

  • Right to rectification

Article 16 of the GDPR provides that you have the right to obtain from the controller, in this case EMAsphere, without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

  • Right to object

In accordance with Article 21 of the GDPR, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (e) or (f) of Article 6(1). Unless we find compelling legitimate grounds for such processing, from then on we process only personal data that are not related to your request. 

  • Right to be forgotten

In accordance with Article 17 of the GDPR, you have the right to request that we erase personal data concerning you without undue delay, in particular if you consider that the collection of your data is no longer necessary for the defined purpose or you object to the processing of the data. 

  • Right to restriction of processing

You have the right to obtain restriction of processing of personal data concerning you where one of the situations listed in Article 18 of the GDPR applies.

  • Right to data portability

In accordance with Article 20 of the GDPR, you have the right to receive the data in a structured, commonly used and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.


11. Find out more about cookies

For more information on cookies, including explanations on how cookies are placed on your device, or how to manage and delete them, visit http://www.allaboutcookies.org.


12. Updating of this Policy

We update this Policy from time to time in order to reflect legal, technical or commercial developments. When we update our Policy, we take appropriate steps to notify you of any changes we make. We shall seek your consent to any material changes to this Policy if applicable data protection laws so require.

You can see when this Policy was last updated by referring to the date displayed at the top.


13. Do you have any questions about the processing of your personal data or do you wish to exercise any of your rights? 

Please contact the EMAsphere marketing team at marketing@emasphere.com or by post at EMAsphere, rue du Bosquet 9, 1348 Ottignies-Louvain-la-Neuve. 

We undertake to respond to you and inform you of any actions taken as soon as possible and, in any case, within one month of receiving your request. 

If we do not comply with your request, we shall explain why and inform you of how you can appeal by lodging a complaint with a supervisory authority.

The exercise of these rights is free. However, in the event of a manifestly unfounded or unreasonable request, EMAsphere may charge an administration fee or refuse to respond.