Customer story · Hills Health
Hills Health goes beyond Odoo's standard reporting with EMASPHERE
Hills Health is an Australian health-technology company. Already well established in hospitals and aged-care facilities, it is expanding its national presence and supports patients, clinicians and caregivers throughout the healthcare journey with a streamlined digital-health experience.
With around 115 employees and $45 million in annual revenue, Hills Health uses EMASPHERE to turn its Odoo data into reporting that finance, and soon every department, can rely on.
About Hills Health
Hills Health had been consolidating a large number of financial systems from different entities in TM1. “In principle, it worked, but it was very manual and didn't provide all the answers our finance team needed,” explains Natasha Wickramanayake, Senior Accountant.
When the company moved to Odoo as its new ERP, the finance team quickly reached the limits of its standard reporting, which naturally led them to EMASPHERE. “Odoo's reporting wasn't sufficient for what we needed. EMASPHERE became an extension of our Odoo reports.”
“EMASPHERE is probably one of the most effective solutions I've personally come across.”
Tamara Singham, Financial Controller at Hills Health
Reporting built around what the team tracks
“We managed to build and customize everything directly in EMASPHERE,” says Tamara. In Odoo, that wasn't possible without importing data through Excel. In EMASPHERE, dashboards are built around the exact information the team wants to follow. “We really focus on two main ratios: one for management work and one for direct work.”
Budgeting was the other gap. “Another limitation with Odoo is that the budgeting function doesn't exist.” With EMASPHERE, the team builds budgets from scratch or from an existing fiscal year, with or without analytical dimensions, and tracks budget versus actuals throughout the year.
“It's become much easier to report on our finances every month, and we'd like to create more views, because there are no limits on the platform! We can now continuously show what's happening, and what's coming next.”
Next step: bringing every department on board
Three implementation sessions were enough for the finance team to master the platform. “What's great is that we're now fully autonomous!” says Tamara, who can book extra training with her account manager whenever needed. And compared with Excel and other non-specialized tools, EMASPHERE dashboards are far easier to read.
The ambition now is to extend EMASPHERE to department heads, starting with HR and Sales. “Salaries represent half of our costs. All HR-related data would be very valuable to connect in EMASPHERE.” Having recently moved to HubSpot, the team also sees connecting it to EMASPHERE as the natural next step for sales reporting.
“It would allow each department to have the information they need. Right now, they don't have visibility over their budgets, even though we already have a platform that can make it easy for them!”
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