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Customer story · Kazidomi

Kazidomi digitizes its reporting to keep costs under control

An online shop for healthy, natural products, Kazidomi replaced its Excel reporting, which took at least half a day each month, with EMASPHERE, up and running within two weeks.

Kazidomi, EMASPHERE customer

About Kazidomi

Kazidomi, which means “like home” in Latin, grew out of an observation by its founder, Emna Everard. Aware of the benefits of a healthy diet from an early age, she realized after leaving the family home that eating healthily was complicated and expensive. Together with co-founder Alain Etienne, she launched Kazidomi to make products that are good for people and the planet accessible to everyone.

With an annual membership, Kazidomi members get access to a catalog of 3,500 products (food, cosmetics, home, and more), selected by health experts for their benefits, with discounts of up to 50% that save them hundreds of euros.

Kazidomi box of healthy, natural products
  • Starting point

    • Heavy workload
    • Limited data visualization
    • Data spread across several databases
    • Manual operations
    • Error-prone repetitive tasks
  • What EMASPHERE brought

    • Automated reporting
    • Fast implementation
    • Financial information summarized in an interactive dashboard
    • Easy, intuitive collaboration

Manual, time-consuming, incomplete reporting

Every month, Alain Etienne gathered all the marketing, logistics, payroll, sales and other data and updated his reporting in Excel. With so many sources of information, the workload was heavy. He explains:

“It took me at least half a day to pull all the data together, and it was very tedious. Unfortunately, I wasn’t the only one affected by this time-consuming task: every month, each department had to find and send over its data.”

It was a time-consuming, error-prone process. Some spending categories were sometimes left out because the Excel model didn’t include them. That made it hard for management to fully trust the information presented.

“When we held a one-off event such as a team-building day, we had to remember to add it to our model manually. Sometimes we ended up missing expenses, and that was a real problem when it came to knowing our result precisely.”

  • The data from EMASPHERE is now our single source of information. We have taken full control of the financial side of our business and we manage it collaboratively.

    Alain Etienne Co-founder · Kazidomi

A solution in place within two weeks

To put an end to “out-of-date documents and different, incomplete data sources”, Alain Etienne decided to turn to EMASPHERE. “We wanted to automate as many of the steps in building our reporting as possible and make sure all the information was there.” Within two weeks, the solution was in place and ready for the Kazidomi teams to use.

“We’re very happy with the implementation, which was extremely fast. Because it has so many features, the platform can seem a bit complicated at first. But with the support and responsiveness of our Customer Manager, we were trained on the solution and up and running in less than a week,” says Alain Etienne.

EMASPHERE has helped the retailer professionalize its reporting process. Kazidomi’s results are now available to the whole management team, and everyone can be sure the information is accurate.

“Today, it’s a real advantage to have a single source of truth, the accounts, which everyone can access in real time from EMASPHERE.”

Turning accounting data into a management tool

Kazidomi’s accounts were not originally analytical, which limited the scope for analysis. “The accounts were kept to produce the statutory documents, but they weren’t a decision-making tool for us,” explains Alain Etienne. With the arrival of EMASPHERE, the company decided to keep analytical accounts in its Winbooks accounting software. Connected to Winbooks, the EMASPHERE platform extracts the information and automatically turns it into management indicators, giving Kazidomi control of its financial data and making collaboration with the accountants easier.

“I now have a business view and can quickly see if an invoice is in the wrong account or if another one doesn’t make sense. I feed that back to the accountants and can easily keep things consistent.”

With the drill-down feature, which lets you go from an indicator right down to the accounting entry, Kazidomi has a detailed view of its costs and can analyze them better.

“Before I even make a decision, I can understand my business based on real figures. I mainly follow the income statement: how our profitability is evolving is the main focus,” adds Alain Etienne.

Detailed tracking of logistics costs

For a retailer like Kazidomi, logistics costs make up a large share of overall costs. From its warehouse in the Brussels region, the company ships all orders to Belgium and France with the help of its logistics providers.

“EMASPHERE is very practical for our logistics manager: he gets a detailed view of our delivery costs and can track how they change over time.” The solution makes it possible to compare results with previous months and decide where to focus effort. As Alain Etienne puts it, “For example, we can see the number of orders per person, or staff costs versus the number of orders. The platform lets us analyze our performance, decide whether we’re happy with the result and then take the necessary action.”

“I think the most important thing is that with EMASPHERE, we can see very quickly in our financial plan what we urgently need to work on to improve profitability, and what we can leave aside for now,” concludes Alain Etienne.

The company plans to expand internationally, first into the Dutch-speaking market and then into Germany. With a clear, precise view of its profitability, it can approach that growth with confidence.