Customer story · Maison Dandoy
Maison Dandoy combines artisanal craft with digital business management
Maison Dandoy was founded in 1829 by the great-great-great-grandfather of Alexandre Helson, the company’s current Managing Director. It makes exceptional biscuits and confectionery, all still handcrafted in a workshop in Brussels. Maison Dandoy currently has a network of 10 shops across Belgium.

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Starting point and needs
- Manual processes and Excel spreadsheets
- Dashboards built in Excel
- Growth driving a greater need for data analysis
- Need to centralize data
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What EMASPHERE brought
- A fully digital platform
- One solution bringing together financial and sales data
- Preconfigured, customizable dashboards
- Regular performance tracking
- An automated process
From tedious manual work to a centralized, automated view of key indicators
One of Maison Dandoy’s challenges was to bring itself into the 21st century by digitizing processes that had always been done by hand and in Excel spreadsheets.
“As the company has grown strongly in recent years, it became essential for us to track our figures day to day and bring the data together,” explains Alexandre Helson.
Maison Dandoy therefore turned to the EMASPHERE management platform to centralize all its data and gain visibility into its business performance.
“Thanks to EMASPHERE, all the information comes in daily, so I have an almost real-time view. My dashboards are generated automatically every day. No more getting my hands dirty in Excel, which saves an immeasurable amount of time and lets me manage the company in fine detail,” adds Alexandre Helson.

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I recommend EMASPHERE to every business manager who wants a real-time view of their data, with KPIs and income statements that update automatically.
A Alexandre Helson Managing Director · Maison Dandoy
EMASPHERE at the heart of Maison Dandoy’s day-to-day management
With EMASPHERE, Alexandre Helson can now track his results daily and make decisions with confidence.

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