Customer story · Stardekk
5-star reporting for the global leader in hotel software
Stardekk is the leading developer of online booking systems for the hospitality industry. More than 3,500 properties in 50 countries manage their bookings with the Stardekk software suite. ING’s investment in the company made the need for a financial and operational reporting solution all the more urgent.

About Stardekk
Founded twenty years ago, Stardekk specializes in applications for hotels and has grown very strongly in recent years. Serving owners of hotels, guesthouses and wellness centers around the world, the company has become the preferred IT partner of travel platforms Airbnb, Booking.com, Google Trips, Expedia, HRS and Tripadvisor.

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Starting point
- Time-consuming report preparation
- No tracking of management KPIs
- Difficult collaboration
- Analysis based on historical data
- Complex reporting
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What EMASPHERE brought
- Reliable, automated reporting
- Fast implementation
- Easy, intuitive collaboration
- Automated connection to the existing accounting system (Exact Online)
- Up-to-date data analysis
- Reporting tailored to every user
Matching the ambitions of a leading global player
“We have become a leading player in the online software market,” says founder and CEO Vincent Goemaere.
The new investment created a major need for financial and operational reporting to support Stardekk’s growth. “Our accounting tools were no longer enough to match our international ambitions.”
That is why Stardekk’s managers were won over by EMASPHERE’s solution for managing and tracking company performance in real time.
“It had the advantage of integrating very easily with Exact Online’s accounting solutions,” explains Vincent Goemaere, who appreciated how smooth and flexible the implementation was. “Setup was extremely fast thanks to EMASPHERE’s knowledge of and experience with our accounting system.”

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By giving us a clear view of our financial position, EMASPHERE helps us make better operational and strategic decisions to keep our business growing.
Vincent Goemaere
CEO · Stardekk
Up-to-date tracking, tailored to each user
“EMASPHERE made it easy to produce comprehensive financial reports tailored to every user, whether that’s the board, management or operational teams,” says Pierre Swenden, Commercial and Financial Controller at Stardekk. “The reports are visual and easy for anyone to understand. They can easily evolve with the company’s new operational realities while giving each user the KPIs that matter to them.”
Another key point: because financial data from the Exact Online accounting system is updated fully automatically, processing and Excel calculation errors have disappeared. The time saved is significant, and the team can focus more on analyzing management performance.
“EMASPHERE is now an integral part of Stardekk’s decision-making process,” sums up Pierre Swenden. “It gives us a clear, up-to-date view of the financial position of the business. Without it, every decision would be based on gut feeling.”
“Compared with Excel, EMASPHERE saves us valuable time on calculations and layout, and helps us avoid a lot of input errors,” says the CEO. “Being able to share it and give access to multiple users makes the tool indispensable.”

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